---
title: "Support & Resources"
description: "Getting help and additional resources for Verdent for VS Code"
---

Quick links to support channels, documentation, and additional resources.

---

## Getting Help

### Official Support

**Feedback:**

- Open Verdent in VS Code
- Click Feedback in **Top Bar**
- Describe your issue or upload a screenshot, then just hit send

You can also provide feedback by email, but be sure to include more details:

**Email Support:**

- **Email:** [support@verdent.ai](mailto:support@verdent.ai)
- **Response time:** Typically within 24-48 hours
- **Best for:** Technical issues, billing questions, account problems

**When contacting support, include:**

1. Verdent version (from Extensions panel)
2. VS Code version (`Help → About`)
3. Operating system and version
4. Error messages (exact text or screenshots)
5. Steps to reproduce the issue
6. Expected vs actual behavior

---

### Community Resources

**Discord Community:**

- [Join the Verdent community](https://discord.com/invite/NGjXEZcbJq) for real-time support
- Active community of Verdent users and team members
- Real-time troubleshooting assistance

**Documentation:**

- This documentation site (complete guides and references)
- FAQ pages for common questions
- Troubleshooting guides for known issues

**Update Channels:**
Check the [VS Code marketplace](https://marketplace.visualstudio.com/items?itemName=VerdentAI.verdent&ssr=false#overview) listing for latest release notes and updates.

---

## Official Resources

### Verdent Platform

**VS Code Extension:**

- [VS Code Marketplace](https://marketplace.visualstudio.com/items?itemName=verdentai.verdent) - Install and read reviews
- Extension updates delivered automatically through VS Code

**Desktop App:**

- Available for macOS, Windows, and Linux
- Seamless workflow integration with VS Code extension

---

### Documentation

**This Documentation:**
Complete guides organized by topic:

<CardGroup cols={3}>
  <Card title="Getting Started" icon="rocket" href="/docs/verdent-for-vscode/getting-started/overview">
    Installation and first steps
  </Card>
  <Card title="Common Workflows" icon="code" href="/docs/verdent-for-vscode/common-workflows/multi-step-tasks">
    Common development tasks
  </Card>
  <Card title="Advanced Features" icon="puzzle-piece" href="/docs/verdent-for-vscode/advanced-features/overview">
    Subagents, rules, and MCP
  </Card>
  <Card title="Best Practices" icon="lightbulb" href="/docs/verdent-for-vscode/best-practices/prompts">
    Optimization techniques
  </Card>
  <Card title="Troubleshooting" icon="wrench" href="/docs/verdent-for-vscode/help-support/common-issues">
    Common issues and solutions
  </Card>
  <Card title="FAQs" icon="circle-question" href="/docs/verdent-for-vscode/help-support/faqs">
    Frequently asked questions
  </Card>
</CardGroup>

---

## Legal & Privacy

### Terms & Privacy

**Privacy Policy:**
Your code privacy is a top priority. See [Security & Compliance](/docs/verdent-for-vscode/reference/security) for details on data handling practices.

**Terms of Service:**
Verdent's terms of service govern usage of the VS Code extension and associated services. Contact [support@verdent.ai](mailto:support@verdent.ai) for specific terms questions.

**Data Retention:**
See the Security page for information on how long data is retained and your rights regarding your data.

---

### Compliance

For compliance information (SOC 2, GDPR, HIPAA), see the [Security & Compliance](/docs/verdent-for-vscode/reference/security) page.

---

## Pricing & Subscriptions

Shared subscription and credit policies now live in [Account & Billing](/docs/account-billing/overview). Use those pages for pricing tiers, billing-cycle rules, top-ups, and Streak Bonus details.

<CardGroup cols={2}>
  <Card title="Credits & Plans" href="/docs/account-billing/credits-and-plans">
    Pricing tiers, shared credits, top-ups, and usage factors
  </Card>
  <Card title="Billing Cycle & Rollover" href="/docs/account-billing/billing-cycle-and-rollover">
    Credit refresh timing and rollover rules
  </Card>
  <Card title="Run Out of Credits" href="/docs/account-billing/run-out-of-credits">
    What happens when your available credits reach zero
  </Card>
  <Card title="Subscription Streak" href="/docs/account-billing/subscription-streak">
    How Streak Bonus grows across consecutive billing cycles
  </Card>
</CardGroup>

---

## Release Notes

### Staying Updated

**Check for updates:**

- VS Code automatically notifies of extension updates
- View release notes in VS Code marketplace listing
- Enable auto-update in VS Code extension settings

**What's included in release notes:**

- New features and improvements
- Bug fixes and performance enhancements
- Breaking changes and migration guides
- Deprecation notices

<Info>
  Detailed version history and changelog information is maintained by the Verdent team. Check the VS Code marketplace or contact [support@verdent.ai](mailto:support@verdent.ai) for specific version details.
</Info>

---

## Additional Resources

**Key Documentation:**

- [Tool Reference](/docs/verdent-for-vscode/advanced-features/tool-reference) - Complete tool capabilities
- [Execution Modes](/docs/verdent-for-vscode/execution-modes/overview) - Manual Accept, Auto-Run, Plan Mode
- [Subagent Management](/docs/verdent-for-vscode/agents-rules/subagent-management) - Custom AI agents
- [Rule Systems](/docs/verdent-for-vscode/agents-rules/rule-systems) - Behavior customization

---

## See Also

<CardGroup cols={2}>
  <Card title="Security & Compliance" icon="shield" href="/docs/verdent-for-vscode/reference/security">
    Data handling and privacy practices
  </Card>
  <Card title="FAQs" icon="circle-question" href="/docs/verdent-for-vscode/help-support/faqs">
    Answers to common questions
  </Card>
</CardGroup>